Solutions
Returns look different in every category.
ReturnRack ships with pre-built workflows for the categories UK retailers sell most.
Fashion
High return rates driven by fit and colour. Sizing exchanges must be effortless or the customer refunds and shops with a competitor.
- Size-and-colour exchanges
- Fit reason capture
- Restock decisions by condition
Homeware
Breakage and 'not as described' returns dominate. Photo evidence and condition workflows are essential to keep costs under control.
- Photo evidence capture
- Damage claim workflow
- Carrier claims integrations
Electronics
Warranty rules, serial-number tracking and refurbishment paths require far more than a generic returns portal.
- Serial number tracking
- Warranty rules engine
- Refurb & resale routing
Sporting goods
Seasonal spikes and bulky items make logistics expensive. Smart carrier routing and drop-off options matter.
- Bulky-item routing
- Drop-off networks
- Seasonal capacity planning
Furniture
Two-person collections, inspection and refurbishment need visibility across warehouses and third-party logistics partners.
- 3PL integrations
- Two-person collection
- Multi-warehouse inventory